Terms and Conditions

Welcome to Top TV Fix! By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site or services. If you do not agree with these terms, please do not use our services.

1. Services Overview

Top TV Fix provides TV repair and installation services. Our services are subject to availability, and we reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to modify or discontinue any part of our services without prior notice.

2. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information when scheduling a service or creating an account.
  • Ensure that the environment for TV installation or repair is safe and accessible.
  • Follow any instructions provided by our technicians during and after the service.
  • Refrain from attempting to repair or alter the work done by our technicians without proper authorization.

3. Service Appointments

  • Scheduling: Service appointments must be scheduled in advance. We will make every effort to accommodate your preferred time and date, but availability is subject to change.
  • Cancellations: You may cancel or reschedule your appointment with at least 24 hours’ notice. Cancellations with less than 24 hours’ notice may incur a cancellation fee.
  • On-Site Visits: For on-site services, you agree to provide access to the necessary areas and ensure that all relevant devices are available and in working condition.

4. Pricing and Payment

  • Quotes: We provide upfront quotes based on the information provided by you. Final costs may vary depending on the actual work required, which will be communicated to you before proceeding.
  • Payment: Payment is due upon completion of the service. We accept various payment methods, including credit/debit cards and other forms of payment as indicated on our website.
  • Refunds: Refunds may be issued at our discretion. Please refer to our refund policy or contact us for more details.

5. Warranties and Guarantees

  • Service Warranty: We provide a limited warranty on repairs and installations. The warranty covers the specific repair or installation performed and is valid for a specified period. This warranty does not cover any issues arising from misuse, neglect, or alterations made by you or third parties.
  • Exclusions: We are not responsible for pre-existing conditions, issues unrelated to the services provided, or damages resulting from the use of third-party products or services.

6. Limitation of Liability

To the maximum extent permitted by law, Top TV Fix and its employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or loss of profit, arising out of or in connection with your use of our services or website.

7. Indemnification

You agree to indemnify, defend, and hold harmless Top TV Fix, its employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising out of or related to your use of our services or website, your violation of these Terms and Conditions, or your violation of any rights of another.

8. Intellectual Property

All content on the Top TV Fix website, including but not limited to text, graphics, logos, images, and software, is the property of Top TV Fix or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Top TV Fix. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access any third-party sites at your own risk.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for any reason, including but not limited to a breach of these Terms and Conditions.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be resolved in the courts.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website and services after such changes constitutes your acceptance of the new terms.